Terms of Service

Localyn provides localization and translation across 250+ languages, AI data collation and annotation for machine learning and language model training, and vendor management for multi-vendor language programs. The specific scope, deliverables, timeline, and price for each engagement will be set out in a quote, statement of work, or purchase order (an “Order”). Where an Order conflicts with these Terms, the Order prevails for that engagement.

Quotes are valid for 30 days from issue unless otherwise stated. A project is confirmed once the Client provides written acceptance and, where applicable, any required deposit. Localyn may revise a quote if scope, volume, file format, or timeline changes materially.

You represent that you own or have the rights to submit content (“Client Content”), that Client Content does not infringe third-party rights, and that any instructions, glossaries, or reference materials you provide are accurate. Localyn is not responsible for delays or quality issues arising from incomplete or late-provided source materials.

Estimated delivery timelines are communicated at Order confirmation. Timelines are estimates and may be affected by late content delivery, scope changes, or force majeure events.

Localyn’s quality process includes linguistic review and, where applicable, independent QA passes. Clients may request reasonable revisions where the output does not conform to the agreed brief, glossary, or style guide. Subjective stylistic changes not specified in the original brief may be treated as new billable scope.

Fees are as set out in the applicable Order. Payment terms are Net 30 days from invoice date unless otherwise agreed. Late payments may accrue interest at the maximum permitted by law. Localyn may pause active projects for accounts with overdue balances.

You retain all ownership rights in your original Client Content. Upon full payment, ownership of the final translated or localized deliverables transfers to you, except for pre-existing Localyn tools, translation memories, glossaries, or methodologies used to produce them. Localyn may retain translation memories and glossaries created during your project to maintain consistency in your future work, unless you request otherwise in writing.

Each party agrees to keep the other’s confidential information private and to use it only for the purposes of the engagement. Where a separate Non-Disclosure Agreement is signed, its terms take precedence over this section. See our Data Security page for how we handle project data operationally.

Personal data is handled in accordance with our Privacy Policy. Where Client Content includes personal data of third parties, the Client is responsible for having the legal right to share that data with Localyn.

Localyn may engage vetted third-party linguists and vendors to deliver Services. Localyn remains responsible for the quality and confidentiality obligations of work delivered through its vendor network.

To the maximum extent permitted by law, Localyn’s total liability arising out of any Order shall not exceed the total fees paid by the Client for that Order in the 3 months preceding the claim. Localyn shall not be liable for indirect, incidental, special, consequential, or punitive damages.

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, internet outages, government action, or labor disputes.

Either party may terminate an active Order with written notice. Upon termination, the Client will pay for all work completed up to the termination date. Sections relating to confidentiality, IP, payment, and liability survive termination.

These Terms are governed by the laws of India. Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.

Questions about these Terms can be directed to connect@localyn.in.